Tag Archives: disneyworld

Customer Service Isn’t About A Product Or Service, It’s About A Feeling

I’m writing tonight’s blog as I’m sitting on an airplane flying home from Orlando, Florida where I’ve just spent the last several days at a Business Leaders’ conference where I had been asked to speak. It was a great conference to be a part of and it was fun to spend time with some truly […]

“Do or do not. There is no try.” -Yoda

Star Wars is a pretty big deal at our house because our 22 year old son is OBSESSED with it! Like seriously obsessed. He has been collecting the entire Star Wars lego collection for years with one of his life goals being that he wants to reenact episode 1-6 with his Legos….way to dream big… […]