“Only 4% of an organization’s front-line problems are known by top management, 9% are known by middle management, 74% by supervisors and 100% by employees…” Sidney Yoshida calls this “The Iceberg of Ignorance” in his study that was presented at the International Quality Symposium. Front-line employees that are working in the trenches are always going […]
“Experience: that most brutal of teachers. But you learn, my God do you learn.” –C.S. Lewis So true, isn’t it? When we look back at our lives we always find that experience was the very best teacher in life. Some days I really wish that wasn’t the case because often times experience can be brutal […]
The quote in today’s title pretty much sums up my day today…just kidding…only kind of…. We have known for the past several months that my daughter is going to be leaving us for 18 months to serve a mission. We have been given checklists of what to pack and prepare and all the things that […]
“The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge.” – Stephen Hawking When an individual believes they know all the answers, they shut themselves down from the possibility that there is more they might learn on a subject. They limit themselves from experiencing personal growth and gaining intelligence. They are […]
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