Tag Archives: product

Customer Service Isn’t About A Product Or Service, It’s About A Feeling

I’m writing tonight’s blog as I’m sitting on an airplane flying home from Orlando, Florida where I’ve just spent the last several days at a Business Leaders’ conference where I had been asked to speak. It was a great conference to be a part of and it was fun to spend time with some truly […]

An Entrepreneurs Perspective On Advice From Iconic Filmmakers Robert Redford And George Lucas (Forbes Article)

Last Thursday iconic independent filmmakers Robert Redford and George Lucas sat down to be interviewed by renowned film critic Leonard Martin at the Sundance Film Festival Power of Stories panel. I was fortunate enough to be present for this discussion which was titled, “The Visions of Independence.” It was clear from the conversation that these […]

Keeping It Simple Doesn’t Mean You’re Stupid (Forbes Article)

“Genius is the ability to reduce the complicated to the simple.” C. W. Ceran I consider myself to be a somewhat intelligent person, but when someone explains a new concept to me in terms that are overly complex and unfamiliar, I struggle to easily grasp it. To learn a new concept, I need things described […]

Life is Complicated Enough. Keep Your Software Simple. (Forbes Article)

The most impactful lesson we learned as a software development company was this: In the world of software systems, less can be a whole heck of a lot more, and more can often lead to a heck of a lot less. This point can best be illustrated by a personal example: While serving as the […]