Tuesday morning October 18, 2016 at around 2am I posted a blog titled “Companies don’t have to be perfect but they do need to fix it when they screw up!” In that blog I shared the story of a harrowing customer service nightmare I was going through with Delta Airlines. Toward the end of that […]
I get that when people are passionate about their beliefs they want to share them with others and I think that is an awesome thing if it’s done in a positive way! In all my years of being a leader in the business world I have never once seen anyone be influenced by angry words […]
“That moment when you can actually feel the pain in your chest from seeing or hearing something that breaks your heart.” Those moments are the worst…they just are. Seeing or hearing something that breaks your heart is such a hard thing to go through. It’s a feeling you wouldn’t wish on anyone. Most of the […]
“People ask me why it’s so hard to trust people, and I ask them why it is so hard to keep a promise.” Nothing is as frustrating as putting your trust in people who then let you down. Trusting people in the first place is always scary. But then after you take that leap and […]
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