Tag Archives: sentiment

How Delta CEO Ed Bastian Just Proved That Delta Airlines Is Awesome (Forbes Article)

Oct
19

Tuesday morning October 18, 2016 at around 2am I posted a blog titled “Companies don’t have to be perfect but they do need to fix it when they screw up!” In that blog I shared the story of a harrowing customer service nightmare I was going through with Delta Airlines. Toward the end of that […]

Embrace Sentiment

Jan
13

Packrat, hoarder, collector….we have all heard the terms.  Some of us even relate to the terms.  Maybe not to the extent that we see on the TV show Hoarders, but somewhere between that and a packrat.  My son is someone who I have teased for years as being somewhat of a packrat.  He saves every […]