Amy Rees Anderson

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There are opportunities everywhere to make a difference

The world is full of all kinds of problems that we can’t solve in a day, but what we can do is find a way to give a little bit of service here and there…whether it’s just a few hours a week or only once a month, every small effort up over time. And when

A Bad Customer Service Experience Gets Remembered For A Long Time

Tonight I have literally been going through a customer service nightmare. No Joke. It started with a cruise I had booked for my family later this year. I had spent a week with the cruise company getting the room reserved that my whole family could be together in. Day after day they would tell me that



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