“I have come to the frightening conclusion that I am the decisive element.  It is my personal approach that creates the climate.  It is my daily mood that makes the weather. I possess tremendous power to make a life miserable or joyous.  I can be a tool of torture, or an instrument of inspiration. I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis will be escalated or de-escalated, and a person humanized or dehumanized. If we treat people as they are, we make them worse.  If we treat people as they ought to be, we help them become what they are capable of becoming.”     –  Goethe

Rather than me writing a blog to go along with that quote today I thought I’d suggest everyone take the time to re-read that quote and really think through its message.

How we choose to treat others, how we communicate, how we react and respond – it makes a huge difference.

Each of us are the decisive element.

~Amy Rees Anderson (author of the book “What Awesome Looks Like: How To Excel in Business & Life” )