Monthly Archives: February 2021

Don’t Leave Decisions To Eeny Meeny Miny Moe

Who we will marry, how many kids we will have, where we will live, what house we will live in, what schools to go to, what career to pursue, what restaurant to eat at, what brand of laundry detergent to use, what car to drive, do we want to buy skim milk or 2%….the list […]

Kindred Spirits You’re Destined To Meet

“When you encounter someone you were destined to meet the conversation will take flight as if it were on the wings of angels, complete strangers confiding in each other as if you were lifelong friends.” – Kevin Hall Have you ever had the experience of meeting someone for the first time, but having that feeling […]

A Brilliant Strategy For Growing A Business

Talk about a brilliant strategy for growing a business!!! This story perfectly illustrates why giving great customer service is a BRILLIANT STRATEGY for growing your business: The Greatest Customer Service Story Ever Told, Starring Morton’s Steakhouse (as shared by Peter Shankman) The following story is entirely true. More importantly, I swear on my entire professional […]

Customer Service is EVERYTHING!

As I left the Chick-fil-a drive through window today after grabbing lunch to take to my husband, who was working furiously on our office remodel, I couldn’t help but wonder, “Why can’t every company be as good at customer service as Chick-fil-a is?? From the moment you pull up to their building they are waiting […]

You’re Never Too Old To Need Your Parents

I can hardly believe it was a full year ago last week that my husband was hospitalized with COVID.  I remember so clearly getting that phone call from him telling me I needed to get him to the Emergency Room immediately which caused me to burst into tears instantly as I knew it must be […]

Valuable Advice For Husbands

8 years ago today my husband did something that led me to share some valuable advice for husbands which I shared through a blog post I’d written eight years ago titled “NEVER let your wife’s car run out of gas!”: I was leaving the house early the other morning in the middle of that terrible […]