Tag Archives: go the extra mile

A Brilliant Strategy For Growing A Business

Talk about a brilliant strategy for growing a business!!! This story perfectly illustrates why giving great customer service is a BRILLIANT STRATEGY for growing your business: The Greatest Customer Service Story Ever Told, Starring Morton’s Steakhouse (as shared by Peter Shankman) The following story is entirely true. More importantly, I swear on my entire professional […]

A Little Appreciation Goes a Long Way

A person who feels appreciated will always do more than what is expected. Appreciation is one of life’s greatest motivators, so when we take the time to let people know that we value them, it inspires them to continue doing even more. That is precisely why gratitude is the gift that keeps on giving. Francis […]

Focus On What You Can Control

“One of the happiest moments ever, is when you find the courage to let go of what you can’t change.” There are a million aspects to life that are out of our control. And focusing on things you can’t control is absolutely pointless…no matter how much you focus on them you can’t control them so […]

The Difference Between Okay and AWESOME

I believe strongly in the importance of paying attention to details because I know that the details can make the difference between something being okay and something being AWESOME. And I always prefer AWESOME! I once shared a story about an experience that happened when my daughter was 14 years old that shows how the […]

You Know Customer Service is Good When You Look Forward to Leaving a Review

Today’s post is written by my son Dalton Anderson:  “My wife and I celebrated our anniversary a bit ago, and we decided to use our Ruth’s Chris Steak House gift card that we had been holding on to since our wedding. My wife made the reservation, asked my sister and bro-in-law to babysit our boy, […]

Success will come and go, but integrity is forever

If I could teach only one value to live by, it would be this: Success will come and go, but integrity is forever. Integrity means doing the right thing at all times and in all circumstances, whether or not anyone is watching. It takes having the courage to do the right thing no matter what […]

How We’d Like To Be Remembered

In speaking of how he’d like to be remembered in life after he’s gone, Muhammad Ali said: “I’d like for them to say he took a few cups of love, he took one tablespoon of patience, one teaspoon of generosity, one pint of kindness. He took one quart of laughter, one pinch of concern, and then, […]

Passion is Powerful!

Can we talk about passion for just a minute? I am not talking about passion in the romantic sense; I’m talking the “I am so excited to get up this morning and conquer the world today” kind of passion. There are very few things more powerful than a person who is passionate about accomplishing something. […]

What It Takes To Be A Great Employee: The Parable Of The Oranges (Forbes Article)

Being a great employee pays off with better positions, higher pay, and more frequent promotions. But some workers struggle to know exactly what it takes to become a truly great employee. As an Entrepreneur and CEO one of the most important elements of having a successful company is having a workforce of great employees. That […]

The Fastest Way To Achieve Success Is To First Help Others Succeed (Forbes Article)

Without a doubt, the fastest way to achieve success is to first help others succeed. Yet, there seems to be a belief in the business world that the only way to get ahead is to only watch out for ‘number one’. That is simply not the case. Brian Tracy explained it best when he said, […]

“If we aren´t laughing and having fun everyday…we´re doing it wrong!”

As those of you who follow my blog know, once a week I get an email from my daughter who is serving her mission.  This week she shared that her group set a goal this week to see if they could follow all the mission rules with “exact obedience”.   Now I don’t know about all […]

Success Comes From Focusing On Things You Can Control

There are a million aspects to life that are out of our control. And focusing on things you can’t control is absolutely pointless…no matter how much you focus on them you can’t control them so why waste the energy? Success comes when we stop worrying about those factors and things that are out of our […]

5 Ways To Get A Promotion (Forbes Article)

Job security is something everyone longs for, and typically we moving up in the organization as a sign that our jobs are indeed secure. Increased wealth and opportunity are also things we long for, and a promotion at work can help to achieve that. But receiving a promotion doesn’t always come easy, so here are […]