Tag Archives: walt disney

You Know Customer Service is Good When You Look Forward to Leaving a Review

Today’s post is written by my son Dalton Anderson:  “My wife and I celebrated our anniversary a bit ago, and we decided to use our Ruth’s Chris Steak House gift card that we had been holding on to since our wedding. My wife made the reservation, asked my sister and bro-in-law to babysit our boy, […]

Don’t Just Have A Brand Identity, Create A Total Brand Experience

Successful companies don’t just have a brand identity, they create a total brand experience. A total brand experience causes people to FEEL their brand, and I can’t think of a finer example of a Company who has mastered creating a total brand experience then Disney. Years ago I was asked to come out to Disney […]

Turning Weakness Into Strength

We were all born with our own unique challenges. Some physical, some mental, some circumstantial. Some all of the above.  But those challenges we were born with were never meant to hold us back, in fact, they were meant to help us become strong in the areas we would most need to be in order […]

‘You belong where you believe you belong. Where is that for you?’

“Sometimes the place you’re used to is not the place where you belong.” That is am amazing quote from the Disney movie Queen of Katwe.  If you have not seen this movie yet you have to trust me when I tell you that you have GOT to see it! It is such an inspiring movie […]

There Are No Mistakes – Only Discoveries

Those of you who read yesterday’s blog post learned that my 20 year old daughter Ashley’s birthday present to me this week was to write a few blog posts that I could use in order to give me a few nights off on my birthday week to enjoy myself. This post she wrote below is […]

Growing Old Is Mandatory but Growing Up is Optional

In a few hours I will be turning 45 years old. 45 sounds SO OLD!!! To put in perspective how many years ago I was born – the internet wouldn’t be invented for 20 more years! And it would be 27 years before Google was launched!! Yikes…that sounds SO OLD!!! I’ve seen things change a lot in […]

You’re Never Too Old To Wish Upon A Star

This week I have been sharing life lessons I learned during my family trip through the Mediterranean on the Disney Magic cruise ship where we visited Spain, Italy, France, and Monaco. To wrap up my posts for this week I will share the biggest life lesson I gleaned from my trip – “Where there is […]

Successful Companies Don’t Just Have A Brand Identity, They Create A Total Brand Experience (Forbes Article)

Successful companies don’t just have a brand identity, they create a total brand experience. A total brand experience causes people to FEEL their brand, and I can’t think of a finer example of a Company who has mastered creating a total brand experience then Disney.   Several years ago I was asked to come out to Disney […]

When’s the last time you read a Fairy Tale?

“Some day you will be old enough to start reading fairy tales again.”   C.S. Lewis What a great quote and even better reminder.  As a kid we love reading fairy tales and watching them on TV and in our favorite Disney movies. We dream about Once Upon A Time and Happily Ever After on a […]

Don’t Lose Hope. You Never Know What Tomorrow May Bring. (Forbes Article)

“We must accept finite disappointment, but we must never lose infinite hope.” –Martin Luther King Jr. History is full of stories about people who came into hard times, lost hope, and gave up. We rarely come to learn what would have happened with these individuals if they had given up. We are left to wonder […]

The Four C’s:  Curiosity, Confidence, Courage, and Constancy

“Somehow I can’t believe that there are any heights that can’t be scaled by a man who knows the secrets of making dreams come true. This special secret, it seems to me, can be summarized in four C s. They are curiosity, confidence, courage, and constancy, and the greatest of all is confidence. When you […]

Have Courage and Be Kind

That phrase, “Have Courage and Be Kind” is repeated multiple times throughout the new movie Cinderella (the real life remake of the cartoon classic).  It was advice given to Cinderella as a small child by her real mother before her real mother passed away.  Today in a meeting someone reminded me again of the phrase […]

The Brick Walls Are There For A Reason and other great words of advice

“The brick walls are there for a reason. They’re not there to keep us out. The brick walls are there to give us a chance to show how badly we want something.”  ~ Randy Pausch If you don’t know who Randy Pausch is, let me tell you a little about him. Randy was a professor […]

“It’s kind of fun to do the Impossible”

“Never tell a young person that anything cannot be done. God may have been waiting centuries for someone ignorant enough of the impossible to do that very thing.” – G. M. Trevelyan So many things in life can either feel impossible or appear impossible.  Our immediate reaction to something difficult is often to tell ourselves “that’s […]

How to Overcome the Doom and Gloom of Tax Day

So it’s tax day April 15th.  Oh my gosh there is just no way to say that without bringing everyone’s mood down into the dumpster.  So for my blog today I thought I would put together a list of suggestions of things you can do to help get over the sadness and gloom that comes […]