Tag Archives: manager

It May Not Be Your Fault, But It Is Your Responsibility

You may not have caused this problem yourself, but it is your job to do something about it, especially when you hold any kind of a leadership or management position. Management means that you are responsible for everything – whether you personally made the mistake or not – you still have to own the responsibility […]

You Know Customer Service is Good When You Look Forward to Leaving a Review

Today’s post is written by my son Dalton Anderson:  “My wife and I celebrated our anniversary a bit ago, and we decided to use our Ruth’s Chris Steak House gift card that we had been holding on to since our wedding. My wife made the reservation, asked my sister and bro-in-law to babysit our boy, […]

What It Takes To Be A Great Employee: The Parable Of The Oranges (Forbes Article)

Being a great employee pays off with better positions, higher pay, and more frequent promotions. But some workers struggle to know exactly what it takes to become a truly great employee. As an Entrepreneur and CEO one of the most important elements of having a successful company is having a workforce of great employees. That […]

Check Yourself Before You Wreck Yourself. Avoiding Self-Sabotage At Work (Forbes Article)

I was standing in the security line at an airport when a TSA worker came walking alongside the line yelling out in an animated way, “No liquids, no aerosols, no gels or creams on the airplane…You better check yourself before you wreck yourself!” I couldn’t stop myself from laughing out loud. As the CEO of […]

Can Compassion Contribute To Success? (Forbes Article)

Compassion. It is a word we often hear talked about when it comes to religion, but it is not a word used often enough when it comes to discussing what makes a business successful. Yet compassion can directly affect the bottom line. The Dalai Lama expressed it best when he said, “Compassion is not religious […]

A Little Appreciation Goes A Long Way. Why Gratitude Is The Gift That Keeps On Giving. (Forbes Article)

Appreciation is one of life’s greatest motivators, so when we take the time to let people know that we value them, it inspires them to continue doing even more. That is precisely why gratitude is the ultimate gift that keeps on giving. “A person who feels appreciated will always do more than what is expected.” […]

A Child Who Treats Their Parents With Respect Is An Employee Any Boss Would Be Thrilled To Hire (Forbes Article)

As a child I was taught the importance of respect – we were taught showing respect for other people, showing respect for other’s cultures, showing respect for people’s position of authority, showing respect for a venue, showing respect for an event, etc. This principle was emphasized greatly in my home and it is something I […]

The Simplest, Cheapest, Most Effective Task Management Solution I’ve Found (Forbes Article)

Managing a To-Do List has been the bane of my existence for more years than I care to think about. As the CEO of a growing company I tried out countless Task Management Software programs along with exploring about every To-Do App that got released. Yet, no matter how many systems I tried I couldn’t […]

Learn To Be Comfortable Saying ‘No’ Or You Won’t Be Available To Say ‘Yes’ When It Really Matters (Forbes Article)

“It’s only by saying “no” that you can concentrate on the things that are really important.” – Steve Jobs Saying “No” can be awkward, uncomfortable, and downright difficult. After all, it is human nature to want to be liked, and what better way to be liked then to make people happy by saying “Yes” when […]

“Resentment Is Like Taking Poison And Waiting For The Other Person To Die.” (Forbes Article)

A boss or a manager ticks you off, an employee makes you angry, or a friend or family member upsets you. Holding a grudge and harboring resentment are about as beneficial as…well…nothing. As Malachy McCourt once said, “Resentment is like taking poison and waiting for the other person to die.” Grudges do no good whatsoever […]

Be Fearlessly Authentic!

I LOVE authentic people. People who are genuine and real and ‘what you see is what you get’. People who are open about their fears and insecurities are endearing because they are people you can relate to. Whereas people that act like they have never made mistakes or that they know everything make the rest […]

Do You Think You Could You Do A Better Job Than Your Manager? (Forbes Article)

According to an international poll recently conducted by Monster.com, an overwhelming majority of people believe that they could do a better job than their manager. When asked the question, “In your current or most recent job, do you think you could do a better job than your manager?” over 4,800 responded, and 84% of them […]

Keeping It Simple Doesn’t Mean You’re Stupid (Forbes Article)

“Genius is the ability to reduce the complicated to the simple.” C. W. Ceran I consider myself to be a somewhat intelligent person, but when someone explains a new concept to me in terms that are overly complex and unfamiliar, I struggle to easily grasp it. To learn a new concept, I need things described […]

Happy or Sad, Good or Bad, Love It or Hate It, It’s All in How You View It (Forbes Article)

As a business leader, one of the many lessons I learned was that employees often viewed the world around them in ways that were completely different from what was actually going on. I observed time and time again employees who interpreted something one way when the reality was actually totally different. I learned that when […]

Being The Best Isn’t About Knowing The Most (Forbes Article)

“The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge.” – Stephen Hawking When an individual believes they know all the answers, they shut themselves down from the possibility that there is more they might learn on a subject. They limit themselves from experiencing personal growth and gaining intelligence. They are […]

5 Unique Recruiting Ideas That Paid Off Big Time (Forbes Article)

Attracting the best and the brightest people to join your company is the goal of any good leadership team, but finding those people requires serious creativity in your recruiting efforts. Typically the strongest talent out there is going to be gainfully employed somewhere else. So the challenge becomes finding the people who are not out […]

Success Follows The Incurable Optimist

The most powerful personality traits to develop in one’s quest for success are incurable optimism and integrity. Optimism is defined as “the belief that good things will happen to you and that negative events are temporary setbacks to be overcome.” (-Mayo Clinic).   Integrity, as I would define it, is “doing the right thing, at the […]

Speak The Truth, Even If Your Voice Shakes (Forbes Article)

When someone isn’t performing well at their job; or when they aren’t the right fit for a particular position; or when their personality isn’t a match for the company culture, one of the biggest disservices you can do to them is to not tell them the truth. As a CEO, I found that one of […]

Coping In A Toxic Work Environment (Forbes Article)

Recently, I had the occasion to observe a group of employees who were working in a toxic work environment.  I witnessed the decline of self-esteem in each one of them as they endured month after month of poor leadership and dysfunction in their workplace.   I was truly amazed at the change to the countenance of […]