Tag Archives: mistake

They Are Trusting You – Don’t Blow It

Last night after I finished judging a business plan competition down at Utah Valley University my family and I met up at a restaurant to take my Father and Mother-in-law, who had traveled down from Idaho to visit us for the night, out to dinner. We were excited to see them as my father-in-law was […]

Ethics, Turbulence, Leadership and Integrity

Last week I flew to Driggs Idaho where we held our BYU Wheatley Ethics Advisory Council retreat. I’d never been to Driggs or Jackson Hole so I was really excited to get to see both places for the first time. But we had a bit of a harrowing experience on the trip when the Pilatus […]

If You’re Beat Up, Don’t Give Up. Rest Up. Then Get Up.

“If you’re beat up, don’t give up. Rest up. Then get up.”  -Tristan Bishop I’ve never been one to accept that there are limits on what we are capable of doing. I have always been one to attempt to do more, to go beyond, to push through, and to at the very least try to […]

We can learn it the easy way or we can learn it the hard way and only we can decide which it will be

“Don’t touch that, it’s hot” my mom said as she pulled out a fresh tray of cookies from the oven – yet immediately I started thinking “I wonder how hot it really is? It’s probably not that hot. I think I’ll just see for myself just how hot it is.” You would think that nursing […]

#FIAMF – Fix It And Move Forward

If you’ve made a mistake, fix it. If you don’t know how to fix it, then learn!  And whatever you do, don’t throw your hands up and act like there is nothing you can do about it, because you can ALWAYS do something about it – there are always choices you can make that will […]

Stand up for what is right regardless of who is committing the wrong.

“Stand up for what is right regardless of who is committing the wrong.” -Suzy Kassam A dear friend sent me that quote today and it was a much appreciated reminder of the fact that being a person of integrity means you have to be willing to stand by your convictions at all times, and against […]

The true essence of Christmas

The week of Christmas is upon us and my heart can’t help but think about the true essence of Christmas – to celebrate the birth of Jesus Christ and the sacrifice he willingly made out of his infinite love for each one of us. It reminds me of a story I try to read each […]

Choose the harder right instead of the easier wrong

Mistakes are going to happen in every organization because people aren’t perfect and making mistakes is often how people learn and grow. Some mistakes are small and insignificant, and others turn out to be far more serious, even bringing unpleasant consequences. What matters most when a mistake occurs is to own the fact that it […]

How Delta CEO Ed Bastian Just Proved That Delta Airlines Is Awesome (Forbes Article)

Tuesday morning October 18, 2016 at around 2am I posted a blog titled “Companies don’t have to be perfect but they do need to fix it when they screw up!” In that blog I shared the story of a harrowing customer service nightmare I was going through with Delta Airlines. Toward the end of that […]

Companies don’t have to be perfect but they do need to fix it when they screw up!

It’s late and I’m tired, but even worse I am frustrated beyond belief because I have just gone through one incredibly bad customer service experience and I am still going through it as I write tonight’s blog. I spent several hours tonight online booking airline tickets with Delta. I have been a faithful Delta Airlines customer […]

Apply The Triple Filter Test

I think most all of us have either been guilty of either saying something we shouldn’t have, or listening to something we ought not to, and likely we’ve made the mistake of doing both. It’s likely we have all made those mistakes more times than we wish we had, and I can’t think of a […]

One Painstaking Petal At A Time Creates A Masterpiece

I promised this week I would share some life lessons I learned during my families recent European Adventure. Today I want to start by sharing my experience in Spain, specifically, during my visit to the Lladro factory in Valencia, Spain. First I need to explain my love for Lladro porcelain statues. My Mother once received […]

I wouldn’t trade it for a thing

“Your best stories will come from your struggles. The seeds of your success are in your failures. You praises will be birthed from your pains. Keep standing. I have never seen a storm last forever. Seasons change. BE ENCOURAGED!” This past week my son and his wife decided to take a trip to Mississippi to […]

If you want truth then go to the source

“A lot of problems in the world would disappear if people talk to each other instead of about each other.” All of us have made the mistake of believing gossip to be true at one time or another. I know there was a time many years ago when I myselft got sucked into believing gossip […]

“I love tax season” Said NO ONE EVER!

“Have you ever noticed that when you put together THE and IRS it spells THEIRS?”….ironic eh? There are very few weeks I dread more than the week before tax returns are due. Trying to pull together all your information from the prior year to figure out all your income and deductions when you can barely […]

Profit From Failure

You probably read today’s title and wondered how it is possible for anyone to profit from failure. It is success we profit from, is it not?  The profits from success may be far more obvious to everyone, but I would submit that we can profit just as greatly from failure if we choose to. My […]

It’s far easier to create good habits in life than to break the bad ones once they have formed

Bad habits. We all have them. And around this time of year many of us even start thinking about setting our New Year’s goals to help overcome them. Can you just imagine how amazing it would be if we had never formed our bad habits in the first place? Life would be so much better! […]

Keep Calm And Live In The Moment

“You can’t turn back time, so remember to live and love in the moment, before the moment is gone.” – Cece Fortune One of the mistakes I regret most from my life, and unfortunately it’s a mistake I continue to make even today, is the mistake of not living in the moment enough. As I […]

It was the best of times, it was the worst of times…

When we look back at our lives, what do you think we will remember the most – the best of times or the worst of times?  I was looking through old blogs I had posted for my employees before the blog became public and I came across a posting that answered that question for me – in […]

One Year Older, But Hopefully Wiser Too!

Happy Birthday to me! Okay, let’s get real…at my age birthdays are no longer quite the same feeling of happy that they were when you were a kid trying to grow up too fast. The older we get the more they tend to turn into a reminder that your sexy is a little less sexier […]

Promise Yourself

Promise Yourself To be so strong that nothing can disturb your peace of mind. To talk health, happiness, and prosperity to every person you meet. To make all your friends feel that there is something in them To look at the sunny side of everything and make your optimism come true. To think only the […]

Learn To See An Imperfect Person Perfectly

I have to start by saying how crazy cute this picture is! And the message is fantastic. “We come to love not by finding a perfect person, but by learning to see an imperfect person perfectly.” Anyone who is married either already has, or is quickly learning, just how true that statement is. None of […]

Life is Your Time To Dance. I Hope You Do It!

We all have an unknown amount of time to live our lives, and during that time we will have the opportunity to do many things like take chances, enjoy moments, fall down, get hurt, get back up, learn, and best of all….dance. The first time I heard the lyrics to the song below I fell […]

Billions More Chances To Be Happy

“If I am only happy for myself, many fewer chances for happiness. If I am happy when good things happen to other people, billions more chances to be happy!”  – Dalai Lama Being unhappy because of someone else’s success is a miserable and ugly way to feel. When a person is feeling envious of another […]

Be Fearlessly Authentic!

I LOVE authentic people. People who are genuine and real and ‘what you see is what you get’. People who are open about their fears and insecurities are endearing because they are people you can relate to. Whereas people that act like they have never made mistakes or that they know everything make the rest […]

When Something Breaks Your Heart

“That moment when you can actually feel the pain in your chest from seeing or hearing something that breaks your heart.” Those moments are the worst…they just are.  Seeing or hearing something that breaks your heart is such a hard thing to go through. It’s a feeling you wouldn’t wish on anyone. Most of the […]

Give An Irrevocable Gift To The Next Generation

“Education is our greatest opportunity to give an irrevocable gift to the next generation.” – Ernie Fletcher Teaching our children is our most important we work we do in life.  When my children were young I was focused on teaching them good values and morals. Then as they grew older I focused on teaching them […]

A little effort up front would save a whole lot of work on the back end!

Today both my husband and I spent hours and hours and hours trying to reconcile our construction draw from our contractor.  Mind you this is about the fourth day in a row that we have spent hours and hours and hours trying to reconcile this draw and let me just say that it is about […]

“A place for everything and everything in its place” -Ben Franklin

Today’s advice:  Organize your life BEFORE you move!  Oh my goodness how I wish I would have done just that!  I wish I would have had the time to organize my life before I had to move into a new home.  I have lived in my current home for around 15 years and it is […]

“Doubt Kills Dreams More Than Failure Ever Will”

Today I was humbled and honored to receive the UVEF Entrepreneur of the Year Award.  At the awards lunch they asked me to share a few words about the things that I would like to pass on to other Entrepreneurs from the lessons I have learned from my own journey.  I struggled deciding what lessons […]