Tag Archives: bad customer service

Customer Service is EVERYTHING!

As I left the Chick-fil-a drive through window today after grabbing lunch to take to my husband, who was working furiously on our office remodel, I couldn’t help but wonder, “Why can’t every company be as good at customer service as Chick-fil-a is?? From the moment you pull up to their building they are waiting […]

Companies don’t have to be perfect but they do need to fix it when they screw up!

It’s late and I’m tired, but even worse I am frustrated beyond belief because I have just gone through one incredibly bad customer service experience and I am still going through it as I write tonight’s blog. I spent several hours tonight online booking airline tickets with Delta. I have been a faithful Delta Airlines customer […]