If you were to take a poll of what it takes to become a genuinely powerful person you would likely get answers such as: holding a high level position, or having a lot of money, or having a large social media following, etc. But all of those answers would be wrong… Sure, a person can […]
It’s late and I’m tired, but even worse I am frustrated beyond belief because I have just gone through one incredibly bad customer service experience and I am still going through it as I write tonight’s blog. I spent several hours tonight online booking airline tickets with Delta. I have been a faithful Delta Airlines customer […]
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