Amy Rees Anderson

wait

Put-off Town – Where Procrastination and Unhappiness Reside

PUT-OFF TOWN Did you ever go to Put-Off town, Where the houses are old and tumble-down, And everything tarries and everything drags, With dirty streets and people in rags? On the street of Slow lives Old Man Wait, And his two little boys named Linger and Late; With unclean hands and tousled hair, And a

Companies don’t have to be perfect but they do need to fix it when they screw up!

It’s late and I’m tired, but even worse I am frustrated beyond belief because I have just gone through one incredibly bad customer service experience and I am still going through it as I write tonight’s blog. I spent several hours tonight online booking airline tickets with Delta. I have been a faithful Delta Airlines customer

You know you have created a good product when…

You know you have created a good product when people feel they can’t live without it, and when it is taken away from them they feel like their universe is falling apart! Our smart phones are the perfect example of that. I was on my way to speak at a High School District Conference today

Instant Gratification Is Beginning To Feel Like Not Soon Enough

The speed at which we expect everything today is almost unbelievable. We as a society want everything RIGHT NOW! We want our food instantly, we want our internet speed to be instantaneous, we want answers to questions to be given immediately, we want the news the instant it happens…. We want everything right here, right

Quit Waiting!

“People wait all week for Friday, all year for summer, all life for happiness.” Waiting…I am so not good at waiting…it kills me.  I have been really working on patience, but I am like a little kid on Christmas Eve trying to go to sleep when it comes to waiting for things…I am ridiculously impatient

The Cure for Frustration

There are about a zillion things that could cause us frustration in any given day.  The traffic, the weather, the line at the grocery store, your spouse forgot to do something you asked them to do, your kids didn’t listen, your boss is grumpy, your employees are slacking, and the list goes on and on…all

Before You Do

“Before you act, listen. Before you react, think. Before you spend, earn. Before you criticize, wait. Before you pray, forgive. Before you quit, try.”                                       -Ernest Hemingway I love the message of that quote.  It’s such a



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