Amy Rees Anderson

repair

Love Them All The Way To The End

I love the holiday season – I love the decorations and the holiday goodies and that extra feeling of love in the air. And I especially love Hallmark Christmas Movies!!! For those who don’t know what I am talking about, the Hallmark channel on TV puts out a bunch of original Christmas movies every year

Companies don’t have to be perfect but they do need to fix it when they screw up!

It’s late and I’m tired, but even worse I am frustrated beyond belief because I have just gone through one incredibly bad customer service experience and I am still going through it as I write tonight’s blog. I spent several hours tonight online booking airline tickets with Delta. I have been a faithful Delta Airlines customer

Value Yourself and Others Will Follow Suit

Imagine you are at a car lot looking at a car for sale. You ask the salesperson to tell you about the car.  They respond, “Its okay I guess. It could be shinier, and it could go faster, and the color isn’t great, and it doesn’t have the best radio, and it’s not the cleanest,



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