Tag Archives: fix

When you are doing the right thing there is always a right way you can get it done

It is funny how people say they want to fix a problem right up to the point where they would actually have to do something themselves to fix it. Recently I was asked to help come up with a fix for a problem that a group I happen to care very much about was having, […]

How Delta CEO Ed Bastian Just Proved That Delta Airlines Is Awesome (Forbes Article)

Tuesday morning October 18, 2016 at around 2am I posted a blog titled “Companies don’t have to be perfect but they do need to fix it when they screw up!” In that blog I shared the story of a harrowing customer service nightmare I was going through with Delta Airlines. Toward the end of that […]

Learning the Hard Way

The older we get the more we realize how much better life is if we are just willing to learn things the easy way – like by listening to those who have been there and done it and who have the experience to give us advice on avoiding pitfalls we will face. In the early […]

The Importance Of Having Balance In Our Lives (Forbes Article)

I have always had an incredible drive to work hard.   When I am at work I genuinely work my tail off.  I am motivated and driven and focused on getting a tremendous amount done, and all of that is positive, but my problem lies in that I often don’t know how to put things down […]

Life’s Short – Live it Honestly.

If there is one thing in this world that I cannot tolerate it is being around a person who blatantly lies. I can forgive a lot of things but I struggle to forgive when someone tells bald face lies. I recently sat listening to a person spew lie after lie without any shame whatsoever. This […]

Value Yourself and Others Will Follow Suit

Imagine you are at a car lot looking at a car for sale. You ask the salesperson to tell you about the car.  They respond, “Its okay I guess. It could be shinier, and it could go faster, and the color isn’t great, and it doesn’t have the best radio, and it’s not the cleanest, […]