“If something is not impossible there must be a way of doing it” was the motto a man named Nicholas Winton worked by. If you don’t know who Nicholas Winton is, you ought to. We all ought to because Nicholas Winton was a real life hero. Nicholas Winton was 29 years old in 1938, working […]
Tuesday morning October 18, 2016 at around 2am I posted a blog titled “Companies don’t have to be perfect but they do need to fix it when they screw up!” In that blog I shared the story of a harrowing customer service nightmare I was going through with Delta Airlines. Toward the end of that […]
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