Tag Archives: give credit

How Delta CEO Ed Bastian Just Proved That Delta Airlines Is Awesome (Forbes Article)

Tuesday morning October 18, 2016 at around 2am I posted a blog titled “Companies don’t have to be perfect but they do need to fix it when they screw up!” In that blog I shared the story of a harrowing customer service nightmare I was going through with Delta Airlines. Toward the end of that […]

You’re Better Than You Think You Are (Forbes Article)

We’ve all experienced times where we’ve had a false sense of security, but we’ve also experienced times were we’ve had a false sense of insecurity…in ourselves. Too often we are our own worst critics. When circumstances of life don’t go the way we hoped for, we often allow them to make us think less of […]