Tag Archives: CEO

The Executive Team is the single greatest factor that determines Success or Failure for any Company

Earlier today I was looking through some documents and I found an outline I had written for a talk I was asked to give clear back in 2005 on How To Build And Operate A Successful Executive Team. As I sat reading it, some eleven years later, I can tell you that if I were asked to talk on that same subject today I […]

How Delta CEO Ed Bastian Just Proved That Delta Airlines Is Awesome (Forbes Article)

Tuesday morning October 18, 2016 at around 2am I posted a blog titled “Companies don’t have to be perfect but they do need to fix it when they screw up!” In that blog I shared the story of a harrowing customer service nightmare I was going through with Delta Airlines. Toward the end of that […]

Companies don’t have to be perfect but they do need to fix it when they screw up!

It’s late and I’m tired, but even worse I am frustrated beyond belief because I have just gone through one incredibly bad customer service experience and I am still going through it as I write tonight’s blog. I spent several hours tonight online booking airline tickets with Delta. I have been a faithful Delta Airlines customer […]

Get Ready For Father’s Day – a public service reminder

Sunday it will be Father’s Day and so as a public service I thought it would be good for me to remind everyone who has a Father themselves, as well as any Wives who have a Husband of children to GET ON TOP OF IT PEOPLE!! Don’t forget to prepare something to honor those Fathers!!! […]

Successful Companies Don’t Just Have A Brand Identity, They Create A Total Brand Experience (Forbes Article)

Successful companies don’t just have a brand identity, they create a total brand experience. A total brand experience causes people to FEEL their brand, and I can’t think of a finer example of a Company who has mastered creating a total brand experience then Disney.   Several years ago I was asked to come out to Disney […]

Motherhood Is Not A Liability To A Woman’s Ability In Business, So Don’t Act Apologetic As If It Is (Forbes Article)

When I started my first technology company in my early 20’s it never even crossed my mind that I was a bit of an anomaly being a female CEO in a male dominated tech industry. Frankly, the first time I really even became aware of how few women executives there were in the tech industry […]

Great Advice on Building Relationships and a Great Reminder To Make A Difference

Today attended the Peak Awards hosted by the Greater Sandy Area Chamber of Commerce. During the event I was asked to introduce the keynote speaker, David Bradford who is a dear friend of mine, a great business leader, and a published author. Dave shared some of the principles taught in his book, “Up Your Game: […]

Can Compassion Contribute To Success? (Forbes Article)

Compassion. It is a word we often hear talked about when it comes to religion, but it is not a word used often enough when it comes to discussing what makes a business successful. Yet compassion can directly affect the bottom line. The Dalai Lama expressed it best when he said, “Compassion is not religious […]

You Set The Tone

I was talking with someone the other day who was sharing how much fun they had at a Halloween party our family threw in our driveway. I was thanking them for coming to the party and I agreed with them that it was a really fun time. They then made a comment that really stuck with me […]

Life Is Better With Friends

I have learned through the years that family isn’t just made up of blood…it is made up of those people in your life who build you up while giving you input on how you can improve, those who help put a smile on your face, those who pick you up when you’re feeling down, those […]

What Kind Of Trails Do You Leave

We all walk through life leaving a trail in our wake that has been created by each choice we have made. Every person who follows in our footsteps is impacted by the trail we leave. Whether it’s our children, or a family member, or a business associate, or someone who is watching our example, we […]

Put Yourself In The Running. Even If You Don’t Get Chosen, You Will Get Noticed (Forbes Article)

If there is something you want badly enough my advice is: Put yourself in the running. Even if you don’t get chosen, you will get noticed. As the CEO of a fast growing company I was constantly looking for great people to fill management positions within the company. Even though growth is a huge blessing […]

The Simplest, Cheapest, Most Effective Task Management Solution I’ve Found (Forbes Article)

Managing a To-Do List has been the bane of my existence for more years than I care to think about. As the CEO of a growing company I tried out countless Task Management Software programs along with exploring about every To-Do App that got released. Yet, no matter how many systems I tried I couldn’t […]

I WANT TO YELL IT FROM THE ROOFTOPS!

Have you ever felt so strongly about something that you wish you could jump up and literally scream it from the rooftops?  Well that is exactly how I feel about the things I shared in the article I posted yesterday for Forbes. Like I literally wish I had a megaphone that I could scream to […]

As Communication Improves, Culture Improves, As Does The Bottom Line. 4 Tools That Make A Difference (Forbes Article)

In order to be a successful company you must create an environment that encourages the contribution and open sharing of information. As the CEO of a high growth company I found it necessary to implement very simple, but incredibly powerful software tools to help us create that environment. Each tool served the purpose of facilitating […]

The Toughest CEO Position In The World (Forbes Article)

I was a CEO of a high-growth technology company for many years and so believe me when I say that I don’t make this next statement lightly: There is no tougher CEO position in the world than that of the CEO of a home. As CEO of a home you are not just the Chief […]

Be Fearlessly Authentic!

I LOVE authentic people. People who are genuine and real and ‘what you see is what you get’. People who are open about their fears and insecurities are endearing because they are people you can relate to. Whereas people that act like they have never made mistakes or that they know everything make the rest […]

“Never Say Anything About Yourself That You Don’t Want To Come True” (Forbes Article)

I still remember as a child seeing my mother standing in the kitchen talking to herself. No joke. She would literally have entire conversations with herself. At the time I just assumed my Mom must be a little bit crazy, after all the woman had ten children so by rights she was entitled to be […]

Do You Think You Could You Do A Better Job Than Your Manager? (Forbes Article)

According to an international poll recently conducted by Monster.com, an overwhelming majority of people believe that they could do a better job than their manager. When asked the question, “In your current or most recent job, do you think you could do a better job than your manager?” over 4,800 responded, and 84% of them […]

WWWWD

When faced with an intimidating situation, ask yourself, What Would Wonder Woman Do?  Or WWWWD for short 🙂 Tonight I hosted the Utah Wonder Women event at my home.  It is a group of high powered business women throughout the State that gather together to network and discuss business.  The group was put together by […]

Give An Irrevocable Gift To The Next Generation

“Education is our greatest opportunity to give an irrevocable gift to the next generation.” – Ernie Fletcher Teaching our children is our most important we work we do in life.  When my children were young I was focused on teaching them good values and morals. Then as they grew older I focused on teaching them […]

5 Ways To Get A Promotion (Forbes Article)

Job security is something everyone longs for, and typically we moving up in the organization as a sign that our jobs are indeed secure. Increased wealth and opportunity are also things we long for, and a promotion at work can help to achieve that. But receiving a promotion doesn’t always come easy, so here are […]

How to Tell if Someone is Lying to You

A few years ago there was a show on TV called Lie To Me.  It was a show about a human lie detector who used people’s words, expressions, and micro-expressions to detect lies.  I was in love with the show because it was fascinating to me to learn how you could detect lies in people’s […]

“Do the best you can in every task, no matter how unimportant it may seem at the time.”

I decided long ago that anything I was going to do in my life, I was going to give it 110%. I never wanted to put my name on something that I couldn`t feel proud of doing. And I felt that if I wasn’t willing to give something my all then why even do it?  I can […]

“Trust takes years to build, seconds to break, and forever to repair”

One of the most valuable assets we can have in life is to be trustworthy.  It is worth gold whether in business or friendships or family.  When you can trust a person it creates a bond of loyalty that runs deep.  And when someone can trust you it gives you that same bond of loyalty […]

Some days you need a good cry and a great cuddle

“…you know that a good, long session of weeping can often make you feel better, even if your circumstances have not changed one bit.” – Lemony Snicket So I will start by admitting that what I am about to tell you might seem a little ridiculous so right up front I am going to just admit […]

What an Incredible Day!

What a day today was!  I started my day at 5:00am this morning so I could get downtown for an early morning meeting with President Wheelwright, the President of BYU Hawaii.  He and I had a wonderful talk about the Entrepreneurship activities going on at his University in Hawaii.  They are doing some really incredible […]

Happy or Sad, Good or Bad, Love It or Hate It, It’s All in How You View It (Forbes Article)

As a business leader, one of the many lessons I learned was that employees often viewed the world around them in ways that were completely different from what was actually going on. I observed time and time again employees who interpreted something one way when the reality was actually totally different. I learned that when […]

CEO Perspective on Treating Employees Well (and other tips)

I was interviewed on Real Recognition Radio by Roy Saunderson and S. Max Brown and the episode aired earlier today.  During the interviewed we discussed questions such as:  Are there differences in the way men and women lead? What makes a great leader?  How important is communication in a company?  How to build a culture? How to […]