Amy Rees Anderson

employee

Give People A Reason Not To Forget You

Today I traveled up to Utah State University in Logan Utah to give the keynote speech to several hundred incoming freshman students to kick-off Orientation.  The event was held in a big auditorium and the students filed into the auditorium in their different orientation groups.  As the program began the emcee let everyone know he

How A Great Leader Melts The Iceberg Of Ignorance

“Only 4% of an organization’s front-line problems are known by top management, 9% are known by middle management, 74% by supervisors and 100% by employees…” Sidney Yoshida calls this “The Iceberg of Ignorance” in his study that was presented at the International Quality Symposium. Front-line employees that are working in the trenches are always going

We Have The Meats? A Tale Of Customer Service

Today I drove up to Utah State University to speak on a panel to the MBA students and then to be a judge for USUs annual Shark Tank business competition.  This is an event I look forward to every year because I absolutely love the students up at USU! They are awesome students who are

Find that thing that brings you JOY!

Back in 2011, as a Christmas gift, my son Dalton who was a freshman in college at the time, decided to write a blog for me one night so I could take a night off from writing. It was posted back when my blog was only for my employees so none of you got to

What It Takes To Be A Great Employee: The Parable Of The Oranges (Forbes Article)

Being a great employee pays off with better positions, higher pay, and more frequent promotions. But some workers struggle to know exactly what it takes to become a truly great employee. As an Entrepreneur and CEO one of the most important elements of having a successful company is having a workforce of great employees. That

Service Your Way? Say WHAT?!!!

Great Customer Service – we’ve all heard of it, but nowadays actually getting it is as rare as spotting a Yeti laying out on a beach getting a tan! #realtalk Today I was drowning in wedding planning and I had called ahead to some rental companies that rent wedding chairs and dance floors to see

Charity Is Expecting The Best Of Each Other

“Perhaps the greatest charity comes when we are kind to each other, when we don’t judge or categorize someone else, when we simply give each other the benefit of the doubt or remain quiet. Charity is accepting someone’s differences, weaknesses, and shortcomings; having patience with someone who has let us down or resisting the impulse

A Bad Boss Can Make You Sick…Literally! (Forbes Article)

Life is short but apparently it can become a lot shorter if you spend your days dealing with a bad boss. In a recent study performed by Keas.com they found that 77% of employees experienced physical symptoms of stress from bad bosses and workers who had inconsiderate or uncommunicative managers were 60% more likely to suffer

You Hate Your Job But You’re Scared To Quit  (Forbes Article)

You wake every morning miserable because you can’t stand the thought of going to the office to do a job you hate.  You moan and groan so much about the job you hate that not only are you miserable, but everyone around you is as well.  You get through each day of misery only to

5 Unique Recruiting Ideas That Paid Off Big Time (Forbes Article)

Attracting the best and the brightest people to join your company is the goal of any good leadership team, but finding those people requires serious creativity in your recruiting efforts. Typically the strongest talent out there is going to be gainfully employed somewhere else. So the challenge becomes finding the people who are not out

Success Follows The Incurable Optimist

The most powerful personality traits to develop in one’s quest for success are incurable optimism and integrity. Optimism is defined as “the belief that good things will happen to you and that negative events are temporary setbacks to be overcome.” (-Mayo Clinic).   Integrity, as I would define it, is “doing the right thing, at the

People Do Business With People They Like (Forbes Article)

People ultimately choose to do business with people they like, and everyone likes someone who appreciates them. I once read a quote by the ever so brilliant writer known as Anonymous. It states, “People will forget what you said. People will forget what you did. But people will never forget how you made them feel.” 



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