Tag Archives: keynote speech

Customer Service Isn’t About A Product Or Service, It’s About A Feeling

I’m writing tonight’s blog as I’m sitting on an airplane flying home from Orlando, Florida where I’ve just spent the last several days at a Business Leaders’ conference where I had been asked to speak. It was a great conference to be a part of and it was fun to spend time with some truly […]

Make Sure You Word Your Prayer Right The First Time

Today I learned why it’s really important to make sure you word your prayers right the first time. After spending three days in the hospital with my flu-stricken grandbaby last weekend into Monday, and having the doctors and nurses tell me that there was about a 100% chance I’d end up sick myself I got […]

Three Guiding Principles To Life Live By

Today was awesome! Our dear friends John Wayne Walding and his wife Amy Walding and their four fabulous children came over to spend a day in our home with us before they leave to go back to their home in Texas.  We first met the Walding’s when John Wayne came to give a keynote talk […]

Learning From Others Mistakes Is A Great Way To Save Yourself A Whole Lot Of Time, Money, And Pain

“Don’t touch that hot stove – you’ll burn yourself.” We’ve all heard that advice before. Some of us headed the advice and some of us didn’t. Those who did were able to avoid a painful burn and its subsequent scarring, and those who didn’t…well, we all know what happened to them. They learned the hard way. […]

The Energy That Comes From Doing What You Love

“The only great work is to love what you do.” – Steve Jobs Tonight I was asked to give a keynote speech to a group of entrepreneurs at Startup Ignition, a startup Bootcamp program for entrepreneurs. Truth be told as I was driving down to give my speech I was feeling exhausted from having had […]

He Said, She Said. The Gender Communication Gap

I gave a keynote speech at a conference today and for part of my speech I went over some of the gender differences in the way we interpret communication in the workplace.  It’s such an interesting topic and there is so much that I discovered over the years as a CEO managing nearly 2,000 men […]