Tag Archives: communication

If We Could Read The Secret History Of Our Enemies

A business associate mentioned that they felt I had exercised great patience and restraint in a conversation they observed me having with someone else who’d been disrespectful. They went on to comment that they didn’t think they could have had that same level of restraint if they had been the one in my place having […]

One Man Asks Why Women Speak in “Woman Code”

“Men say that women should come with instructions…What’s the point of that? Have you actually ever seen a man read the instructions?” I walked into our kitchen today to find my husband, my son, and my father all laughing out loud and knowingly shaking their heads as they listened to this short little video clip […]

What Are Men Really Thinking?

“Women spend more time thinking about what men think than men actually spend thinking.”  -unknown There is no question that as a woman when you ask a man what he is thinking and he responds, “Nothing” it seems like an impossible answer. How in the world could he actually be thinking about nothing?? I still […]

Communicating Like That Isn’t Any More Effective In Getting What You Want As An Adult Then It Was When You Were A Child

“I’m gonna hold my breath until you give in and give me what I want!”  Now there’s a communication tactic we learned as children was never effective in getting us what we wanted. All it did was make our cheeks turn blue and give us a pounding headache. Never once did it actually get us […]

Celebrate the Milestones, Have Balance, and Take Care Of Yourself

Today I met with an entrepreneur who is going through the pains of growing their young business. We talked about all the pains that come with learning to communicate your vision with your team, hiring, training, delegating, prioritizing your time, and all the other struggles that are typical growing pains for entrepreneurs. As I shared […]

It’s not distance that keeps people apart; it’s a lack of communication

Communicating in relationships (whether at work, at home, or with friends) isn’t easy…in fact it takes a lot more effort to communicate with the other person then it does to avoid communicating, because communicating takes WO-ORK!  Yet what may have appeared easier (avoiding communicating) in the moment, will prove to have made your life far […]

The Head Doesn’t Hear Until The Heart Has Listened

“I have learned that the head does not hear anything until the heart has listened, and that what the heart knows today the head will understand tomorrow.” – Jones Stephens Communication. It sounds like such a simple word but the reality is that communication is one of the most complicated things we do in life. […]

Your Presence Is My Present

When my 21 year-old daughter wants to get my attention she will utter the phrase, “Your presence is my present.” That quote is a very effective way to remind someone to put away the distractions and focus on the moment you are sharing together. Spending quality time with someone gets harder and harder with all […]

Know Your Audience

Many years ago back when I was single I had gone on a trip with a group of people. Within this group there were many people who didn’t know each other prior to this trip. One of the young men in his mid-20’s began talking to another young man who he didn’t know yet and […]

He Said, She Said. The Gender Communication Gap

I gave a keynote speech at a conference today and for part of my speech I went over some of the gender differences in the way we interpret communication in the workplace.  It’s such an interesting topic and there is so much that I discovered over the years as a CEO managing nearly 2,000 men […]

The Power of Empathy and the Comfort of Knowing Someone Understands

Tonight I had the opportunity to speak to a group of students and their parents involved in the YEA! Program which stands for Young Entrepreneurs Academy (www.yeausa.org ) , a non-profit program for students in middle school and high school that teaches kids to generate business ideas, do market research on their ideas, write business […]

Serving those you love and loving those you serve

I spent the last six days in Cabo San Lucas Mexico with the Brigham Young University (BYU) Center for Entrepreneurship Board Retreat. We traveled down with around 45 couples who flew in from all across the United States. These couples are all donors to the University who all share a mutual passion for promoting entrepreneurship […]

A Week To Promote Peace and Positivity

I hope everyone had a fabulous holiday weekend!  Welcome back!! This is a monumental week for the world as the United States undergoes the transition to new leadership. I believe this week can down in history in one of two ways – it can either go down in history as having been a week to […]

The Executive Team is the single greatest factor that determines Success or Failure for any Company

Earlier today I was looking through some documents and I found an outline I had written for a talk I was asked to give clear back in 2005 on How To Build And Operate A Successful Executive Team. As I sat reading it, some eleven years later, I can tell you that if I were asked to talk on that same subject today I […]

A Happy Thanksgiving Wish From Me to You

The best way I know how to wish you a Happy Thanksgiving is for me to express my thanks to all of you. I am so grateful to all of you make time in your lives for me and the words I share in my blog. And I am grateful for the comments and the […]

Everyone Needs Some “No Phone Time Together” (Our European Adventure)

Over the last two weeks my husband and I and our son Dalton and his wife Alexis and our daughter Ashley all went together on a European Family Adventure! We planned this trip to be our first family trip of just our own family because we wanted our daughter Ashley to get to know her […]

Lessons on Surviving, Turning Trials into Trails, and Choosing Happiness (Part 5 of 5)

Today is the part 5 of a 5 part blog series I have been sharing all week this week. Throughout this week I have shared snippets of emails that my daughter Ashley sent home while she was serving her 18 month mission. For those who have followed along all week this week I am hoping […]

Lessons on Study, Selfishness, Repentance, and Never Looking Back (Part 4 of 5)

We have come to month fourteen of the eighteen months of lessons learned along the journey. I hope you are all enjoying reading these email snippets from Ashley’s emails. The life lessons she shares as she learns them was so valuable to me and I hope it proves to be valuable to all of you […]

Lessons on Love and Charity (Part 3 of 5)

Today was one of the happiest days of my life!!  My daughter Ashley is HOME!!!! Yep, after 18 months of doing service as a missionary she is finally back home with us and I am beyond words with happiness. This enitre week I have been sharing snippets of emails I received from my daughter Ashley while she was out serving her […]

Lessons on Character, Change, Hardships and Blessings (Part 2 of 5)

Today is a continuation of yesterday’s blog sharing some favorite snippets of my daughter Ashley’s emails she has sent home over the course of her 18 month mission with the valuable life lesons she was learning along the way – these lessons are such relevant lessons for all of our lives and I hope you […]

Incredible Life Lessons Along an 18 month journey (Part 1 of 5)

This week is one of my happiest weeks EVER as my daughter Ashley is coming home from her mission Tuesday! In last Thurssday’s email I explained just how much I have loved getting Ashley’s weekly emails she’s been sending home over the last 18 months because they share the cool life lessons she has been learning along the […]

Feeling Like A Little Kid On Christmas Morning!

Going into this weekend I feel just like a little kid on Christmas morning! I have waited 18 months for my daughter Ashley to finish serving her LDS Mission so she could come back home to me…and next week she is finally coming home!!!   YAYYYYYYY!!! I literally cannot describe how excited I am. It’s impossible to describe […]

I wouldn’t trade it for a thing

“Your best stories will come from your struggles. The seeds of your success are in your failures. You praises will be birthed from your pains. Keep standing. I have never seen a storm last forever. Seasons change. BE ENCOURAGED!” This past week my son and his wife decided to take a trip to Mississippi to […]

Your Biggest Haters Are Really Your Biggest Fans

Haters, bullies, mean people…they all have one thing in common…they all suffer from one of the following: 1.  They hate themselves, 2.  They want to be you, or 3.  They see you as a threat Think about it – “Have you ever met a hater doing better than you? Me Neither….” There are far too many […]

Successful Companies Don’t Just Have A Brand Identity, They Create A Total Brand Experience (Forbes Article)

Successful companies don’t just have a brand identity, they create a total brand experience. A total brand experience causes people to FEEL their brand, and I can’t think of a finer example of a Company who has mastered creating a total brand experience then Disney.   Several years ago I was asked to come out to Disney […]

Remember the old days when Apple was just a fruit?

Can you even remember what life was like before you had your Apple iPhone or some other brand of smartphone? Can you imagine for a second going back to that life? Let’s look at the pros and cons. Pros:  On the positive side we can be accessed real time, all the time, every day and […]

If You Really Want Feedback Then Make It Comfortable For Others To Give It (Forbes Article)

The only way any of us can know all of the areas we can improve on is if we are open to feedback from others. As Bill Gates said, “We all need people who will give us feedback. That is how we improve.” But the only way we will get the valuable feedback available from […]

I WANT TO YELL IT FROM THE ROOFTOPS!

Have you ever felt so strongly about something that you wish you could jump up and literally scream it from the rooftops?  Well that is exactly how I feel about the things I shared in the article I posted yesterday for Forbes. Like I literally wish I had a megaphone that I could scream to […]

As Communication Improves, Culture Improves, As Does The Bottom Line. 4 Tools That Make A Difference (Forbes Article)

In order to be a successful company you must create an environment that encourages the contribution and open sharing of information. As the CEO of a high growth company I found it necessary to implement very simple, but incredibly powerful software tools to help us create that environment. Each tool served the purpose of facilitating […]

Learn To Be Comfortable Saying ‘No’ Or You Won’t Be Available To Say ‘Yes’ When It Really Matters (Forbes Article)

“It’s only by saying “no” that you can concentrate on the things that are really important.” – Steve Jobs Saying “No” can be awkward, uncomfortable, and downright difficult. After all, it is human nature to want to be liked, and what better way to be liked then to make people happy by saying “Yes” when […]