Tag Archives: respect

Customer Service is EVERYTHING!

As I left the Chick-fil-a drive through window today after grabbing lunch to take to my husband, who was working furiously on our office remodel, I couldn’t help but wonder, “Why can’t every company be as good at customer service as Chick-fil-a is?? From the moment you pull up to their building they are waiting […]

Admitting You Were Wrong Doesn’t Make You Weak – It Makes You Awesome

It takes tremendous fortitude to utter the words “I was wrong, and I am sorry.” I love that word: fortitude. I could list the dictionary definition, but why go to that trouble when there’s Microsoft Word’s handy one-click synonym function, which in fortitude’s case gives us: strength, courage, resilience, grit, determination, endurance, guts, and staying […]

Diversity Is Required To Make A Company Strong, But Unity Is Required To Make A Company Successful.

Diversity seems to be a goal that every company is out to achieve these days. Yet as companies begin to broaden their hiring practices in order to achieve diversity, they often find that in solving one problem they have also opened up an entirely new one – creating unity amongst diversity. As diversity enters into […]

Remember What It Stands For

My Great Uncle Mel Dalton was a WWII veteran who served in the US Marine Corps on the USS California. My Uncle was a truly great man who served his country at great personal sacrifice to himself and his family. He loved America with his whole soul and he understood firsthand those sacrifices made by […]

Remember Who You Are And What You Stand For

All through my growing up years as I would run out the door of our home, my mother would yell the phrase “Remember who you are and what you stand for”. I would guess I have heard that phrase literally thousands of times as a child. Most days she said it I would roll my […]

Leaders: Clean Your Leadership House

“Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience.”   -Dee Hock, founding CEO of Visa International I couldn’t agree with Dee’s statement more.  The following is an excerpt taken from a Forbes Article I wrote: “As a former CEO myself with the […]

Politicians, Princesses, and the Possible

My day today consisted of spending time with Politicians, then rushing off to see a Princess and hearing about the Possible… By politicians I am referring to the Vice President of the Unites States, Mike Pence, and Utah Governor Gary Herbert.  The Vice President flew into Utah today on Air Force Two and I was […]

Profanity

 “Have you ever heard someone use a swear word and thought how intelligent they sounded or how much more you respected them?” That was the question an older friend once asked me in my younger years.  His question was meant to teach a lesson and it worked.  Although I’d never used the really harsh profane […]

Commitment Is The Stuff Character Is Made Of

“Commitment is what transforms a promise into a reality. It is the words that speak boldly of your intentions, and the actions that speak louder than words. It is making time when there is none; coming through time after time after time, year after year after year. Commitment is the stuff character is made of—the […]

Begin With The End In Mind

“Begin with the end in mind.” That was the advice my father gave to my nephew and his bride when he officiated their wedding ceremony this weekend.  Their marriage sealing took place in the Draper Temple of The Church of Jesus Christ of Latter-Day Saints where their marriage could be sealed for time and all […]

The Immortal Regiment March and A Reminder That What We All Share Something In Common

I’d never heard of the Immortal Regiment March before my trip to Russia last week. It was May 8th and we were driving in our private tour bus with our guide through the streets of Saint Petersburg Russia. Our guide was telling us about each of the buildings and the history surrounding them as we […]

Life’s Most Persistent And Urgent Question Is…

“Life’s most persistent and urgent question is ‘What are you doing for others?’” – Martin Luther King, Jr. Today was a day to honor the legacy of Dr. Martin Luther King, Jr.  and it was a day dedicated to empowering individuals and strengthening communities, a day meant to build bridges and create solutions for social […]

Everything Looks Different From A Bird’s Point Of View

Have you ever looked out the window of the airplane as its coming in for a landing and been amazed at how differently things appear from up in the sky?  That’s because everything looks different from a bird’s point of view. I’ve thought about that many times when someone frustrates me or when something happens […]

As Much As Things Change, Some Things Will Always Stay The Same

The last day of August. I can’t believe summer is coming to an end. As sad as that is, I have to admit I am kind of excited for Fall. It’s one of my favorite times of the year. Of course my birthday coming up in September and the fact I’ve convinced my family we […]

Pain Is Weakness Leaving The Body

Yesterday, July 24th , we celebrated Pioneer Day (which is a state holiday in Utah). For those of you not familiar with Pioneer Day it commemorates the evens of July 24, 1847 when Brigham Young and the first group of Mormon Pioneers arrived in the Salt Lake Valley after making the nearly 1,300 mile trek […]

If You’re Gonna Do It, You Gotta Own It!

“If you’re gonna do it, you gotta own it!” That’s what my daughter yelled out to her now husband as he and her brother were talking about whether he should do a funny dance number at her wedding reception a week ago.  She pointed out that anytime you are going to do something public like […]

What Advice Would A 80 Year Old Person Give About The Way Life Should Be Lived?

Last week I shared that my father celebrated his 80th birthday. As I was reading different bits of advice offered by people who had turned 80 years old and I came across this article titled:  What Advice Would A 80 Year Old Person Give About The Way Life Should Be Lived?  The article was written […]

How To Be Perfectly Miserable vs How To Be Perfectly Happy

How To Be Perfectly Miserable Think about yourself, talk about yourself, Use “I” as often as possible, Mirror yourself continually in the opinion of others, Listen greedily to what people say about you, Expect to be appreciated, Be suspicious, Be jealous and envious, be sensitive to slights, Never forgive a criticism, trust nobody but yourself, […]

“No one ever made a difference by being like everyone else”

No one ever made a difference by being like everyone else.” – P.T. Barnum If you haven’t yet seen the new movie “The Greatest Showman”…. GO SEE IT!  Oh my goodness it is fantastic!  Seriously, the storyline, the music, and the cinematography are just amazing!  And there are so many great messages in the film: […]

There Is No Such Thing As A Selfless Lie

There have been numerous scientific experiments which have proven that people lie for selfish reasons. Yet how often do we hear people say they lied to be selfless in order to protect the other person, or to avoid hurting the other person, or because they didn’t want the other person to think less of them, […]

It’s not distance that keeps people apart; it’s a lack of communication

Communicating in relationships (whether at work, at home, or with friends) isn’t easy…in fact it takes a lot more effort to communicate with the other person then it does to avoid communicating, because communicating takes WO-ORK!  Yet what may have appeared easier (avoiding communicating) in the moment, will prove to have made your life far […]

“One you have experienced excellence, you will never again be content with mediocrity”

Dr. Charles H. Malik, former Secretary General of the United Nations, once shared: “I respect all men, and it is from disrespect for none that I say there are no great leaders in the world today. In fact, greatness itself is laughed to scorn. You should not be great today—you should sink yourself into the […]

We are all equal in the only way that truly matters

One of the greatest stories of all time is the story of the Sneetches by Dr. Seuss.  In this story we read about these creatures called Sneetches. There were two groups of Sneetches, one group had stars on their bellies and the other group had plain bellies without any stars.  The Star Belly Sneetches were […]

The Flag Still Stands For Freedom – In Honor of Those Who’ve Selflessly Sacrificed

Memorial Day is almost upon us and as we are all excited to take a little time off from work to enjoy the holiday weekend with our families this weekend I just wanted to take a moment pay tribute to all those men and women who should be honored for the selfless sacrifices they’ve made […]

Making Our Life Into The Masterpiece It Is Meant To Be

As I shared in yesterday’s blog, my son Dalton’s Commencement of graduation ceremonies from Brigham Young University was today and tomorrow is his actual Graduation Ceremony where he will walk across the stage and receive his Bachelor’s degree. This is a huge milestone in the life of a child and the life of a parent […]

The things we CAN do for others and the things we CANNOT do

One of the most difficult challenges a person can ever take on is the task of being a Parent. Being a parent is intimidating, it is heart wrenching, and some days it is downright terrifying. You do your best to teach your kids everything even though you are still learning yourself, you do your best […]

Simpler Times. Maybe we should having them a little more often.

My mother sent me a copy of a posting put on Facebook by a gal named Christy Dickson that my sister and I were friends with back in the elementary and junior high years growing up in Washington. Here is her post: “I grew up in a little town…On Sundays you didn’t ask if you […]

As I Began To Love Myself…

As I began to love myself I found that anguish and emotional suffering are only warning signs that I was living against my own truth. Today, I know, this is “AUTHENTICITY”. As I began to love myself I understood how much it can offend somebody As I try to force my desires on this person, […]

What does it take to become a powerful person?

If you were to take a poll of what it takes to become a genuinely powerful person you would likely get answers such as: holding a high level position, or having a lot of money, or having a large social media following, etc. But all of those answers would be wrong… Sure, a person can […]

A Week To Promote Peace and Positivity

I hope everyone had a fabulous holiday weekend!  Welcome back!! This is a monumental week for the world as the United States undergoes the transition to new leadership. I believe this week can down in history in one of two ways – it can either go down in history as having been a week to […]