Tag Archives: culture

Customer Service Isn’t About A Product Or Service, It’s About A Feeling

I’m writing tonight’s blog as I’m sitting on an airplane flying home from Orlando, Florida where I’ve just spent the last several days at a Business Leaders’ conference where I had been asked to speak. It was a great conference to be a part of and it was fun to spend time with some truly […]

How To Have A Mental Breakdown

Some days…especially days when you are still awake at 1:45am in the morning working on your taxes that are due in less than a week …well, let’s just say those days are NOT a whole lot of fun. Days like that you’ve gotta find something to laugh about or you will lose your mind buried […]

The Best and Most Uplifting Talks EVER!

I’m so excited about this weekend!  In order to describe just how awesome what I’ll be watching this weekend will be I first have to remind everyone that I am seriously A.D.D. (attention deficit disorder)…anyone who knows me knows I have a hard time sitting still for, well, just about anything…but this weekend not only […]

The Love Of Work Is Success

“The privilege to work is a gift. The power to work is a blessing. The love of work is success.” – David O. McKay Last Friday I woke up at 4am to get ready to drive up two hours to Logan Utah so I could give the opening keynote speech for the Huntsman Venture Forum […]

Small In Size But MIGHTY In Spirit

President Tuminez began her role as President of the largest University in Utah (with over 40,000 students) back in September of 2018 but today was her official inauguration ceremony at UVU and I was blessed to be in attendance with some amazing dignitaries that included the Prophet of The Church of Jesus Christ of Latter-day […]

Decide That Every Day Is The Best Day Of The Year!

“One of the illusions of life is that the present hour is not the critical decisive hour. Write it on your heart that every day is the best day of the year.” – Ralph Waldo Emerson After having spent the last several days down sick in bed I was super excited to wake up feeling at […]

A Great Little Confidence Building Trick

How others see you isn’t important. How you see yourself is everything. What’s cool about that is you can replace the picture in your head of how you see yourself today with the picture of how you wish you were and then be that person!  I use that trick all the time when I am […]

What AWESOME Looks Like now available in ebook on Amazon Kindle

January 29, 2019 the hardcopy of my book “What AWESOME Looks Like: How To Excel in Business And Life” was released. And I’m happy to announce that today, the ebook Kindle version of my book was released on Amazon.com. You can download your copy of the ebook version on Amazon.com here:  https://www.amazon.com/What-Awesome-Looks-Like-Business-ebook/dp/B07PB1FKXB The ebook versions […]

If You Want to Increase Your Creativity, Quit Following the Manual

(Guest blog written by Dalton Anderson) I watched “The Lego Movie 2: The Second Part” recently and I highly recommend that movie. If you enjoyed the first movie, I think you’ll thoroughly enjoy the second. It was—AWESOME! And speaking of the first Lego Movie, it gave me an idea for a blog and since my […]

The Big Difference A Little Kindness Can Make

To say it has been a rough week this week wouldn’t quite do it justice. We’ve spent the week in hospitals with a very sick little grandbaby. We are all going on almost no sleep this week and we’ve been sick with worry, but through all of it there has been something truly amazing that […]

You Know Customer Service is Good When You Look Forward to Leaving a Review

Today’s post is written by my son Dalton Anderson:  “My wife and I celebrated our anniversary a bit ago, and we decided to use our Ruth’s Chris Steak House gift card that we had been holding on to since our wedding. My wife made the reservation, asked my sister and bro-in-law to babysit our boy, […]

WHAT AWESOME LOOKS LIKE: How To Excel In Business & Life

I have to say that starting the year off with a great big completed check on one of my big goals from my goal poster feels pretty fantastic! I finished writing my very first book ever and I’m going to be receiving my advanced copy of the book fresh off the presses from the publisher […]

Sky Castles and Goal Posters

When my children were young we would lay down on our backs on the trampoline outside in our backyard and we would all three look up at the sky together and play a game we called “Sky Castles”. In our game we would take turns building our pretend sky castles by saying what we saw […]

My Merry Christmas Card To All Of You

I have never been able to plan ahead early enough to get family photos taken and printed out, gather updated addresses for everyone, and then send the photos out to everyone with a nice letter.  Yet I love it when I receive other people’s cards because it’s so fun to see their families grow and […]

I Double Dog Dare You

If you’ve ever watched the movie A Christmas Story then you know exactly what the term ‘double dog dare you’ means. If you haven’t watched the movie A Christmas Story then what in the heck is wrong with you?!?!  I mean, you gotta watch it!  It’s a holiday classic that needs to be watched every […]

Children are great imitators so give them something great to imitate

Welcome back! I hope you had an amazing Thanksgiving holiday!  If you ate even a portion of the food I consumed over the weekend then you too are wondering how in the world you will ever fit into your normal pants again to go back to work tomorrow!  It’s been so nice to wear elastic waist […]

Some Advice On Raising Capital

Today I gave a keynote speech at the WeRoc conference (Women Entrepreneurs Realizing Opportunities for Capital). In my talk I shared several pieces of advice on raising capital: This first bit of advice probably seems counter-intuitive to be saying at raising venture conference but it’s what I honestly believe is the best advice I could […]

Nothing Lifts Your Spirit Like Doing Service For Others

As those who read my blog know, I got really sick over the weekend with a sinus cold. It seems like every year at this time I get them and they are seriously miserable. And frankly I would have laid in bed all day today being miserable if I hadn’t already committed several months ago […]

Sick? Ain’t Nobody Got Time For That!

Welcome to cold and flu season  **sigh**  In all my excitement for winter holiday season I somehow failed to remember that its also cold and flu season…that was until Saturday night when a sinus cold hit both me and my husband like a ten ton truck and the two of us had to get Nyquil’d […]

Hard Things You’ll Have To Do To Be Successful

I came across an article written by Dan Weldschmidt on CNBC called 22 Hard Things You’ll Have To Do To Be Successful. In it he shares some really good examples of hard things you have to be able to do – here are a few of them: * You have to make the call you’re […]

Don’t Let Your Fear Stop You – TRY!

I’ve been known to be the first girl out on the dance floor, the girl who can’t sit still if she’s bored, a leader, an entrepreneur, a public speaker, a writer, and a philanthropist. What I am not known to be is a girl who does anything that requires walking long distances, running even short […]

For A Seed To Achieve Greatness It Must Come Completely Undone

“For a seed to achieve its greatest expression, it must come completely undone. The shell cracks, its insides come out and everything changes. To someone who doesn’t understand growth, it would look like complete destruction.” ―Cynthia Occelli When I look back at the last few years it is amazing to me to see some of […]

Only 90 Days Left In 2018! LET’S DO THIS!

WHAT??!! Only 90 days are left in this year?? How is that even possible?! It’s October 1st people – that’s how!  I can hardly believe it’s October already. But the good news is it’s October! And October starts off all the fall and winter holidays! First comes Halloween…then Thanksgiving…and then Christmas…Oh how I love all […]

Don’t Just Have A Brand Identity, Create A Total Brand Experience

Successful companies don’t just have a brand identity, they create a total brand experience. A total brand experience causes people to FEEL their brand, and I can’t think of a finer example of a Company who has mastered creating a total brand experience then Disney. Years ago I was asked to come out to Disney […]

Stop Yourself From Making Bad Decisions: Wear The Comfortable Shoes!

I decided to start something called a flashback Friday where I will once in awhile on a Friday repost a blog from the past. You know, the oldies but goodies. So this blog below was one I wrote back in March of 2013: I have been walking for…well let’s see…yeah, about 40 years now.  And […]

Make Your Comebacks Stronger Than Your Setbacks

This week has been absolutely insane as I’ve been getting everything ready for the big Utah Valley University Woodbury School of Business Fall National Advisory Board Conference this Thursday and Friday. As the Chair of the board I can attest that putting a board conference together is SO much more work than you’d ever imagine. It’s a lot like having […]

If It Feels Like Work You Are Doing It Wrong

“If it feels like work you are doing it wrong.” – unknown Today I must be doing it wrong because it has definitely felt like work. Those feelings reminded me of an article I once read that was written by Jenna Goudreau for Forbes called Seven Steps To Happiness At Work, she shares seven tips from a […]

Attributes Of Empathy

“Be kind for everyone you meet is fighting a hard battle.” – Plato This video clip below is awesome! It is a perfect illustration of why we ought to have a little more empathy for other people. We shouldn’t assume we know what someone is feeling or what they might be dealing with. We can’t […]

The Torch Bearer

Each of us have been born with special talents that God gave us so we might use them to benefit the lives of others. As we do, our own lives will be blessed as well. I love the following poem because its a great reminder to stay humble and recognize that our gifts are just […]

Tell The Negative Committee That Meets Inside Your Head To Sit Down And Shut Up

“Tell the negative committee that meets inside your head to sit down and shut up!” – Ann Bradford I still remember as a child seeing my mother standing in the kitchen talking to herself. No joke. She would literally have entire conversations with herself. At the time I just assumed my Mom must be a […]