Amy Rees Anderson

customer

You Know Customer Service is Good When You Look Forward to Leaving a Review

Today’s post is written by my son Dalton Anderson:  “My wife and I celebrated our anniversary a bit ago, and we decided to use our Ruth’s Chris Steak House gift card that we had been holding on to since our wedding. My wife made the reservation, asked my sister and bro-in-law to babysit our boy,

Get Ready For Father’s Day – a public service reminder

Sunday it will be Father’s Day and so as a public service I thought it would be good for me to remind everyone who has a Father themselves, as well as any Wives who have a Husband of children to GET ON TOP OF IT PEOPLE!! Don’t forget to prepare something to honor those Fathers!!!

A Bad Customer Service Experience Gets Remembered For A Long Time

Tonight I have literally been going through a customer service nightmare. No Joke. It started with a cruise I had booked for my family later this year. I had spent a week with the cruise company getting the room reserved that my whole family could be together in. Day after day they would tell me that

Service Your Way? Say WHAT?!!!

Great Customer Service – we’ve all heard of it, but nowadays actually getting it is as rare as spotting a Yeti laying out on a beach getting a tan! #realtalk Today I was drowning in wedding planning and I had called ahead to some rental companies that rent wedding chairs and dance floors to see

You Hate Your Job But You’re Scared To Quit  (Forbes Article)

You wake every morning miserable because you can’t stand the thought of going to the office to do a job you hate.  You moan and groan so much about the job you hate that not only are you miserable, but everyone around you is as well.  You get through each day of misery only to

Keeping It Simple Doesn’t Mean You’re Stupid (Forbes Article)

“Genius is the ability to reduce the complicated to the simple.” C. W. Ceran I consider myself to be a somewhat intelligent person, but when someone explains a new concept to me in terms that are overly complex and unfamiliar, I struggle to easily grasp it. To learn a new concept, I need things described



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