Amy Rees Anderson

excuses

There Is Only Black and White, Not Any Shades Of Grey

When I was young I used to get frustrated that my Father always saw everything as black and white – there was never any grey as far as he was concerned. As a little kid I would always try to explain to him why the grey sometimes existed and without fail I would end up

Make Pearls from Sand

The Oyster Story There once was an oyster whose story I tell, Who found that some sand had got into his shell. It was only a grain, but it gave him great pain. For oysters have feelings although they’re so plain. Now, did he berate the harsh working of fate Which had brought him to

A Bad Customer Service Experience Gets Remembered For A Long Time

Tonight I have literally been going through a customer service nightmare. No Joke. It started with a cruise I had booked for my family later this year. I had spent a week with the cruise company getting the room reserved that my whole family could be together in. Day after day they would tell me that

Like a Little Kid On Christmas Eve with Some Advice to Adults

I feel like a five year old kid on Christmas Eve night!  I am so excited for tomorrow that I am jumping out of my skin!  MY SON COMES HOME TOMORROW!  After two LOOOONNNNGGGG years of only being able to write him once a week and only being able to talk to him on Christmas

When Someone Shows You Who They Are, Believe Them

Throughout my career I have encountered many people in the business world:  Some are honest and good, and some are not.  The most important thing to recognize is this – when someone shows you who they are through their actions and their behavior – BELIEVE THEM!  If someone has shown a track record of honesty

“If You Don’t Have Time To Do It Right the First Time…”

“If you don’t have time to do it right the first time, how will you ever have time to do it over.” That has always been one of my favorite quotes because it makes such a good point!  Seriously, if you can’t take the time to do it right you sure as heck don’t have

The Best is About To Be!

2014 has just begun and as I look ahead those words by Robert Browning of “The Best is Yet to Be” are ringing loudly.  I am thoroughly convinced that 2014 is going to be the most Epic year EVER!  For all of us! We have each just opened a new book full of blank pages



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