Tag Archives: travel

Mistreating Customers Could End Up More Disastrous For Companies Then The Coronavirus Is

We no longer live in a day where companies taking advantage, misleading, or mistreating customers goes unnoticed.   And now, more than ever, consumers are paying attention to how companies are treating their customers. That is evident by the flood of social media posts with customers sharing details of how specific companies are mistreating and taking […]

Some Words Of Advice Are Timeless

Some words of advice are timeless…the words in this poem qualify as such… Wear Sunscreen  -by Mary Schmich Wear sunscreen.  If I could offer you only one tip for the future, sunscreen would be it. The long-term benefits of sunscreen have been proved by scientists, whereas the rest of my advice has no basis more reliable than […]

It’s Not The Places We Go, It’s The People We Are With

My husband and I spent most of last week in New York City with the Hale Center Theater Founders Board. The Hale Center Theater is an incredible community theater in Utah that has plays of the caliber of any Broadway show I’ve seen. Each year this board takes a trip together to go and see […]

Customer Service Isn’t About A Product Or Service, It’s About A Feeling

I’m writing tonight’s blog as I’m sitting on an airplane flying home from Orlando, Florida where I’ve just spent the last several days at a Business Leaders’ conference where I had been asked to speak. It was a great conference to be a part of and it was fun to spend time with some truly […]

Work as if everything depends on you, Pray as if everything depends on God

I must have been out of my mind to think it was going to be possible for me to be gone for a week to London and then come home for a few days and go right back out of country again to Prague, Cesky Krumlov, Vienna, and Budapest for another full week and then […]

After The Game The King And The Pawn Go Into The Same Box

Last week I had a crazy schedule – My week started with a podcast interview, then I judged a business competition,  I flew from Utah out to Burbank California for an investment meeting and then I flew from California out to Chicago for a business conference and then I had to hustle to get back […]

Nice People Are Awesome!

I have spent the last several days in meetings with a group of the nicest people you could imagine. They are people who are kind, genuine, down to earth, and generous beyond measure and it was refreshing and invigorating to be surrounded by people who have a mutual passion for helping others.  There is something […]

Happiness is finding out you have a three day weekend ahead!

Since mid-December I have been traveling non-stop. First to Idaho, then to Hawaii, then to Washington DC, then to California, and then to Cabo San Lucas…each trip coming back to Utah for a few days in between and then heading right back out again on the next trip. I feel like I have literally lived […]

Remember when business travel sounded glamorous?

I still remember as a kid when I would see someone walking through an airport in their business clothes, obviously heading somewhere important, I would think to myself how someday I hoped I could have an important job like they did where I would be jet-setting off to important meetings. It just appeared to be […]

A Look Back At 2016 and celebrating 9 years of bliss

2016 is almost over. As I look back at some of the milestones that have happened this past year I think about the trip my husband and I took to New Zealand and Australia, I think about my daughter Ashley coming home after completing an 18 month service mission for the LDS Church, I think […]

Sometimes you gotta pause to avoid a full stop

The last few weeks my schedule has been out of control…which I admit is totally my own fault because I had committed to do a bunch of things without realizing they were all happening at the same time. But believing I am Wonder Woman I decided I could handle it all and so I determined […]

Do It So Well They Can’t Forget You

Our first three stops on the cruise were all locations in Italy. I happen to LOVE Italy. A few years back my brother and his family were living in Rome and we had come to stay with them for several weeks and we absolutely fell in love with the country…after all, they do food better […]

Let’s Start A Smile Epidemic

Have you smiled yet today?  We don’t have to have a perfect life to have a reason to smile. Smiling is just a way to show God that we appreciate all He has given us. And each of us reading this has at least one thing to be appreciative of because the very fact we […]

A Bad Customer Service Experience Gets Remembered For A Long Time

Tonight I have literally been going through a customer service nightmare. No Joke. It started with a cruise I had booked for my family later this year. I had spent a week with the cruise company getting the room reserved that my whole family could be together in. Day after day they would tell me that […]

An Adventure In The Land Down Under

I never thought I would visit the land down under, but my husband and I have just completed an amazing adventure there traveling with a great group of people from the BYU Founders Board that I serve on. Our adventure started with an incredibly long flight from Salt Lake to Sydney Australia. That was for […]

Don’t Look Back, You’re Not Going That Way!

We are about to begin a New Year, so as we do I suggest that we take this opportunity to let the past go! Let old hurts go, let past grudges go, let past failures go, let past disappointments go…LET IT GO! If we want our New Year to be amazing and incredible, which I […]

“All great changes are preceded by chaos”

Chaos is exactly the word I would use to describe my surroundings right now, so when I heard the quote by Deepak Chopra “All great changes are preceded by chaos” I knew exactly where the chaos was leading as this weekend will be one of great change for my family as we come to the final […]

Curiosity, Courage, and Courtesy

Today I was fortunate enough to be invited by President Holland to attend a lunch and sit at the table with Sir Christopher John Greenwood, a Judge for the International Court of Justice and his lovely wife Susan at UVU’s Constitutional Conference for Constitutional Studies. Both of them went up from our table to speak at the lunch event […]

The Feeling of Home

We have traveled extensively over this summer. On a European front we have been to London, Paris, Belgium, Germany, other parts of France, Switzerland, and Amsterdam. Then back in the states we have been to Lake Powell three different times and now Idaho for my husband’s family reunion….Where we haven’t been much this summer is […]

Can You Plan To Be Spontaneous?

So I tend to be a planner. I like to think through the details and have everything mapped out. For example, when I go on a trip I like to have every little aspect confirmed in advance so I know exactly how I am getting there and where I am going to stay and a […]

Live Life To The Fullest

We all have a limited time here on this earth, and none of us really know exactly when that time will come to an end. We all hope to live to an old age and then pass peacefully in our sleep, hopefully with our spouse right next to us going at the same time just […]

Our Brazilian Adventure

Every year the BYU Founders Board gathers together from different parts of the country to meet in a location for a week-long adventure.  Last year we went to the Dominican Republic.  This year we went to Brazil to embark on a cruise that left from Sao Paulo, Brazil.   For the last week my husband and […]

Be A Dreamer!

As we are nearing the start of a brand new year here in less than a month I just wanted to remind everyone that this is the perfect time to start thinking about what you want to put on your 2014 Goal Poster!  For those who don’t know what I am referring to here is […]

Heroes are Ordinary People Who Do Extraordinary Things

September 11th is always a tough day to write my blog because there is so much emotion when I think back to that day in 2001.  I can remember exactly where I was standing when I saw the news station as it showed the tower that the first airplane had flown into, and I remember […]

Be a Bridge Builder

The Bridge Builder   (by Will Allen Dromgoole) An old man, going a lone highway, Came at the evening cold and gray To a chasm vast and deep and wide Through which was flowing a swollen tide. The old man crossed in the twilight dim; The rapids held no fears for him. But he turned when […]