Tag Archives: feeling

Customer Service Isn’t About A Product Or Service, It’s About A Feeling

I’m writing tonight’s blog as I’m sitting on an airplane flying home from Orlando, Florida where I’ve just spent the last several days at a Business Leaders’ conference where I had been asked to speak. It was a great conference to be a part of and it was fun to spend time with some truly […]

Be Relentlessly Focused On The Smallest Details

“To create something exceptional, your mindset must be relentlessly focused on the smallest detail.” –Giorgio Armani There is something incredible about creating.  I don’t know exactly how to describe the feeling, but when you are in the process of creating something there is an excitement and an energy that is so amazing to get caught […]

Emote. It’s okay. It shows you are thinking and feeling.

“Laugh. Laugh as much as you can. Laugh until you cry. Cry until you laugh. Keep doing it even if people are passing you on the street saying, “I can’t tell if that person is laughing or crying, but either way they seem crazy, let’s walk faster.” Emote. It’s okay. It shows you are thinking […]

The Best Feeling of Happiness is…

“The best feeling of happiness is when you’re happy because you’ve made someone else happy.” We all want to be happy. We read books and articles and we even go to seminars on how to be happier. We all want to have more happiness in our lives. It is a universal desire and a tremendous […]

An optimist’s way of viewing one step forward and one step back

“Optimist: Someone who figures that taking a step backward after taking a step forward is not a disaster, it’s more like a cha-cha.” That may just be one of my favorite quotes I have heard in a while. Maybe because it incorporates being optimistic and dancing, and everyone who knows me knows how much my […]

Perspective and Gratitude

Several years ago my family and I were down visiting the small town of Bicknell, Utah with our dear friends.  We went to a church meeting down in Bicknell back then and a very humble young man got up and gave a talk on perspective and gratitude that was awesome.  In his talk he shared […]