Tag Archives: fix it

Passive Aggressive Behavior Will Destroy A Company’s Culture

Back on March 6, 2013 I wrote an article in Forbes Called Passive Aggressive Behavior Will Destroy A Company’ Culture. That article rings as relevant today as it did back then. It reads: Passive-aggressive behavior in any company is one of the most destructive cancers to a culture that ends up killing both a great company, and the self-esteem of […]

It May Not Be Your Fault, But It Is Your Responsibility

You may not have caused this problem yourself, but it is your job to do something about it, especially when you hold any kind of a leadership or management position. Management means that you are responsible for everything – whether you personally made the mistake or not – you still have to own the responsibility […]

Wives- he can’t read your mind! Husbands-don’t assume that you can! TALK TO EACH OTHER!

My husband and I have had several experiences this last year that have taught us both an invaluable lesson – it is critical that spouses talk to each other…openly and honestly…about everything…all the time. We decided to share one of the experiences that helped us learn that in the hopes that if other couples are […]

Stop and think of all the people to whom your actions have special significance

Tonight I was reading through some of my Grandmother’s old papers and I came across a talk she had written long ago. In this talk she discusses how people (especially young people) commonly say “What I do with my life is my own business and concerns no one else.” She points out that those who […]

#FIAMF – Fix It And Move Forward

If you’ve made a mistake, fix it. If you don’t know how to fix it, then learn!  And whatever you do, don’t throw your hands up and act like there is nothing you can do about it, because you can ALWAYS do something about it – there are always choices you can make that will […]

Taking accountability does far more to restore credibility than attempting to cover things up

Last week I spent the week hosting a group of fabulous people on our houseboat at Lake Powell. It is always a ton of work to host a big group for a week but its also incredibly rewarding to spend quality time really getting to know people on a closer level without any technology distractions […]

See It Through

Over the years there have been many times I have been faced with situations where I needed to stand up for what was right. And many times I have had to be willing to stand up alone, which is never fun to do. It can feel daunting and even lonely to stand for what’s right […]

How Delta CEO Ed Bastian Just Proved That Delta Airlines Is Awesome (Forbes Article)

Tuesday morning October 18, 2016 at around 2am I posted a blog titled “Companies don’t have to be perfect but they do need to fix it when they screw up!” In that blog I shared the story of a harrowing customer service nightmare I was going through with Delta Airlines. Toward the end of that […]

Lessons on Love and Charity (Part 3 of 5)

Today was one of the happiest days of my life!!  My daughter Ashley is HOME!!!! Yep, after 18 months of doing service as a missionary she is finally back home with us and I am beyond words with happiness. This enitre week I have been sharing snippets of emails I received from my daughter Ashley while she was out serving her […]

I wouldn’t trade it for a thing

“Your best stories will come from your struggles. The seeds of your success are in your failures. You praises will be birthed from your pains. Keep standing. I have never seen a storm last forever. Seasons change. BE ENCOURAGED!” This past week my son and his wife decided to take a trip to Mississippi to […]

Not My Circus. Not My Monkeys.

I don’t know about you, but I have always been what I would call a “fix it” kinda girl. I see a problem, so I fix it. In many ways it is what led me to become successful in my business life, but in my personal life it often led me to getting sucked in […]

Focus on what you can control

Focus on what you can control, not what you can’t. We only have so much energy to expend each day and every second we waste focusing on things we have absolutely no control over we are wasting that energy and our time. Instead we need to put our entire attention toward focusing on the things […]

One Year Older, But Hopefully Wiser Too!

Happy Birthday to me! Okay, let’s get real…at my age birthdays are no longer quite the same feeling of happy that they were when you were a kid trying to grow up too fast. The older we get the more they tend to turn into a reminder that your sexy is a little less sexier […]

Not to spoil the ending for you…

“Not to spoil the ending for you, but everything is going to be OK!” My gosh if we could just remember that quote every day of our lives we would be able to live life so much happier!!!  And the reality is that deep down, I know that that statement is absolutely true. I know […]