One of my favorite memories from childhood was a vacation with my family when I was a young girl living in Puyallup Washington. My parents took us to the San Juan Islands just off the coast to stay in a cabin on Orcas Island. I remember taking the ferry over to stay in a little […]
Tuesday morning October 18, 2016 at around 2am I posted a blog titled “Companies don’t have to be perfect but they do need to fix it when they screw up!” In that blog I shared the story of a harrowing customer service nightmare I was going through with Delta Airlines. Toward the end of that […]
It’s late and I’m tired, but even worse I am frustrated beyond belief because I have just gone through one incredibly bad customer service experience and I am still going through it as I write tonight’s blog. I spent several hours tonight online booking airline tickets with Delta. I have been a faithful Delta Airlines customer […]
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