Amy Rees Anderson

don’t have all the answers

How A Great Leader Melts The Iceberg Of Ignorance

“Only 4% of an organization’s front-line problems are known by top management, 9% are known by middle management, 74% by supervisors and 100% by employees…” Sidney Yoshida calls this “The Iceberg of Ignorance” in his study that was presented at the International Quality Symposium. Front-line employees that are working in the trenches are always going

There is no such thing as a perfect parent

“There is no such thing as a perfect parent so just be a real one.” – Sue Atkins Without a doubt the hardest job on the planet is that of being a parent. The stakes are so high because every mistake you make as a parent affects your children and you realize that so you



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